|Just want to touch base with you on our mailbox. It arrived on schedule...just as you said. Packaging was intact and very effective at protecting the contents. We opened it and it all looks great. My husband says it's classy. I think that means I did a good job in shopping. We are so eager to install it. We are planning to resurface the driveway so it's probably best that we wait til that heavy equipment is gone from the mailbox area. But, we are happy with it so far. Can hardly wait to get it into curbside service.
Thanks so much for your kind attention to our order and all our questions. I will certainly recommend Whitehall Mailboxes and you to anyone who asks. And I'm sure the neighbors will ask. Many thanks!
Thank you for following up with the vendor to ensure a prompt delivery. You were very professional and thorough to work with!
Mary Ann Rundall
|Kelly, I want to thank you for your great customer service!!!! Your follow up and concern for my purchase to arrive in time was genuine. I truly did not expect it!! Customer service in the retail business lacks, BUT your calls and messages and professionalism was 110%!!!! We received the wine opener on Wednesday 12/22... My son's 30th birthday gift was a hit
!!! Kelly, have a great and safe New Years.
|thanks for the great service on the phone!
Happy Holidays to you all.
|Let me first start by saying, WOW! I have never gotten so much follow up from an online company. it feels good to know the website i am trusting my information with is actually "real people." thanks for reaching out and caring.
|I want to thank each and every lady who talked to me. This company should be the "model" for all customer service in our nation. I received curteous and prompt service. I started with Amanda and I finished with Amanda, and I thank her. Agan it has been a pleasure.|
|Thanks Alyssa - I appreciate the quick responses and GREAT CUSTOMER SERVICE..... Really appreciate it. Many thanks, Dave|
|quick response!! high quality customer service!! (specially thanks for Amanda...you were doing a very good job!) it's a very impressed experience to do business with you guys! thanks a lot! |
|Received a shipping notice for my order, with an estimated arrival date of 07 DEC 09. THANK YOU for getting this order expedited. Without any unexpected delays, it will arrive in time for presentation to the couple departing the area soon. Have to admit, once I found out your company was located in my home state, there was NO DOUBT in my mind that you would accomodate my "please rush" request. Thanks again to all involved, have a good day, and Merry Christmas to all of you.... |
Thanks for your help in identifying the part that needed to be replaced.